Terms of service

Last updated: April 1, 2026

Welcome to SWARNAPRABHA JEWELS. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Overview

This website is operated by SWARNAPRABHA JEWELS. Throughout the site, the terms “we,” “us,” and “our” refer to SWARNAPRABHA JEWELS. We offer this website, including all information, tools, and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Our store is hosted on Shopify, which provides us with the online e-commerce platform that allows us to sell our products and services to you.

2. Eligibility

By using this website, you confirm that:

You are at least the age of majority in your state or country of residence
You are legally capable of entering into a binding agreement
The information provided by you is accurate, current, and complete

3. Online Store Terms

You agree not to use our products or services for any unlawful or unauthorized purpose.

You must not:

Violate any applicable laws or regulations
Use our website for fraudulent purposes
Transmit viruses, malware, or any harmful code
Attempt to gain unauthorized access to our systems or website
Copy, exploit, or misuse any part of the website without our written permission

A breach of these Terms may result in immediate suspension or termination of your access to our services.

4. Products and Services

We make every effort to display our products, descriptions, and prices as accurately as possible. However:

Product images may vary slightly due to lighting, screen settings, photography, or display differences
Jewellery details such as color, finish, texture, weight, and appearance may have slight variations
All products are subject to availability
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis

We may discontinue any product at any time without notice.

5. Pricing and Payment

All prices shown on our website are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

You agree to provide current, complete, and accurate billing and payment information for all purchases. Payments are processed through secure third-party payment providers. We are not responsible for payment failures caused by banking systems, payment gateways, or incorrect information submitted by you.

6. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance. We reserve the right to refuse, limit, or cancel any order at our sole discretion, including for reasons such as:

Product unavailability
Errors in pricing or product information
Suspected fraud or unauthorized transactions
Problems identified with payment, shipping, or customer information

If your order is cancelled after payment has been processed, the applicable refund will be issued as per our Refund Policy.

7. Shipping and Delivery

We aim to process and dispatch orders within reasonable timelines. Delivery times are estimates only and may vary depending on location, courier service, availability, and other external factors.

We are not liable for delays caused by:

Courier or logistics partners
Public holidays
Natural events or disruptions
Incorrect shipping information provided by the customer

Please refer to our Shipping Policy for more details.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our separate Refund Policy / Return Policy.

Please review that policy before making a purchase.

9. Accuracy of Information

We try to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all product descriptions, pricing, offers, availability, or other content is always complete, accurate, or current.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

10. Intellectual Property

All content on this website, including but not limited to:

Logo
Brand name
Product images
Graphics
Text
Designs
Website layout

is the property of SWARNAPRABHA JEWELS or its content providers and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or exploit any content from this website without our prior written consent.

11. Third-Party Services and Links

Certain content, services, or links on our website may include materials from third parties. We are not responsible for examining or evaluating third-party content or websites, and we do not guarantee or accept liability for third-party services, websites, or materials.

Your use of third-party websites is at your own risk.

12. User Comments and Submissions

If you send us reviews, comments, suggestions, ideas, or other submissions, you agree that we may use, edit, publish, copy, and distribute them without restriction or compensation to you.

You agree that your submissions will not:

Violate any rights of any third party
Contain unlawful, abusive, defamatory, or misleading material
Include viruses or harmful code

We reserve the right to remove content that we consider inappropriate or unlawful.

13. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

14. Prohibited Uses

You are prohibited from using the website or its content:

For any unlawful purpose
To violate any laws or regulations
To infringe upon our intellectual property rights or the rights of others
To harass, abuse, insult, harm, defame, or discriminate
To submit false or misleading information
To upload harmful code or malware
To collect personal information of others without consent
To spam, phish, crawl, scrape, or interfere with website security features

We reserve the right to terminate your use of the website for violating any prohibited use.

15. Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

All products and services provided through the website are offered on an “as is” and “as available” basis, unless otherwise required by law.

We do not make any warranties, express or implied, regarding merchantability, fitness for a particular purpose, durability, title, or non-infringement.

16. Limitation of Liability

To the fullest extent permitted by law, SWARNAPRABHA JEWELS, its owners, employees, affiliates, service providers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, or products.

Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim, except where liability cannot be excluded under applicable law.

17. Indemnification

You agree to indemnify, defend, and hold harmless SWARNAPRABHA JEWELS and its affiliates, partners, employees, and service providers from any claim, demand, loss, liability, or expense arising out of your breach of these Terms or your violation of any law or third-party rights.

18. Termination

We may suspend or terminate your access to our website or services at any time, without notice, if we believe you have violated these Terms or applicable law.

Any obligations or liabilities incurred before termination will survive termination.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the courts located in Surat, Gujarat.

20. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.

It is your responsibility to check this page periodically for changes. Continued use of the website following any changes means you accept those changes.